Understanding the Surrender Process

We understand that life can take unexpected turns, and sometimes, circumstances arise that make it necessary to consider options for your beloved Cavalier companion.

The decision to surrender a dog is never an easy one, and during this emotional journey, we're here to offer you guidance, support, and a comforting hand. Our mission is to make this process as understanding and seamless as possible, ensuring that your pet's well-being and best interests remain at the heart of every step. With open hearts and non-judgmental ears, we're here to listen to your story, answer your questions, and provide a safe haven where your loyal friend will find the care and love they deserve.

If you have reached the decision that you can no longer care for your Cavalier, and surrendering is your only option, and would like to know more about the surrendering process please contact our Rehoming Coordinator on 0458 550 878.

We are here to help guide you through the surrendering process.

As part of the process we will ask you to complete a surrender form. It’s very important that you tell us everything there is to know about your dog. We do take on dogs with medical or behavioural issues; however we need to be aware of them so we can choose the most appropriate foster home. If you are surrendering more than one dog you will need to complete a surrender form for each dog. We will also organise the transfer of microchips to CKCSRQ.

What happens after a Cavalier has been surrendered?

When a Cavalier is surrendered to CKCSRQ they come into a foster care environment, a home environment as we are not a shelter.  We will organise a visit with our vets for a complete health assessment and undertake any vet treatment that may be necessary. If needed, we will also organise a pamper session with our wonderful groomer and we will place a ‘welcome’ post on our Facebook page.

Rehoming Process

We undergo a rigorous process as part of rehoming a Cavalier. The process starts with learning as much as we can about each individual dog that comes into our care and this is where our wonderful Foster Carers help with the process. The dogs will usually stay with a Foster Carer for at least 2 to 3 weeks so we can get to know the dog and know what type of environment would make the best new home. Some dogs are happier in a home with another dog while others may be better suited to be an only dog.

Finding a new home for Cavaliers in our care is done via an application process. Once we feel the dog is ready to be rehomed we will post on our Facebook page and website inviting expressions of interest. We review all EOIs received and we will speak with potential adopters to find out more about them, their family and their lifestyle. We will also conduct a home inspection to make sure that everything is suitable for the new family member.

We don’t keep a waiting list for adoptions and we don’t operate on a ‘first in, best dressed’ system.

We take the time to find the best possible match between the dog and the new family. We are confident our process provides the best outcome for the dogs, who, of course, are our number one priority.

If you would prefer to print the Transporter Application Form and write your answers in before scanning and emailing it back to us, then you can download download a PDF version here.